top of page
SERVICE DESIGNER


RECOVERING FROM THE PANDEMIC WITH THE NHS COVID PASS
Client: NHS
Agency: Cognizant / Zone
Agency: Cognizant / Zone

LEAN SERVICE DESIGN AT SLIMMING WORLD
Client: Slimming World
Agency: Valtech
Agency: Valtech

DESIGNING A NEW SERVICE FOR PUBLIC HEALTH ENGLAND
Client: PHE
Agency: Visbion
Agency: Visbion

PHILLIP MORRIS TRANSFORMS TO A SMOKE-FREE FUTURE
Client: IQOS
Agency: Publicis Sapient
Agency: Publicis Sapient

MANAGING DIGITAL CHANGE AT HSBC’S CORPORATE BANK
Client: HSBC

ACCELERATING VW'S TRANSFORMATION TO E-CARS
Client: Volkswagen
Agency: Tribal Worldwide
Agency: Tribal Worldwide

SOCIAL RESPONSIBILITY IN SERVICE DESIGN
Client: The Cape Herb & Spice Company

A SEGMENTATION STRATEGY THAT DELIVERS FOR UPS
Client: UPS
Agency: Ogilvy
Agency: Ogilvy

A TRANSFORMATIONAL ACQUISITION FOR ASHURST
Client: Ashurst
Agency: SapientRazorfish
Agency: SapientRazorfish

PIONEERING E-COMMERCE INNOVATION AT AMAZON
Client: Amazon.co.uk
bottom of page